Skip to main content

SUPPORT FOR YOUR TOP SMART HOME Brands

24/7 Remote Support Team
Contact Information

SUPPORT PHONE/TEXT NUMBER: +19417703436

SUPPORT EMAIL ADDRESS: This email address is being protected from spambots. You need JavaScript enabled to view it..com

SUPPORT CHAT URL: https://chat.getparasol.com

Smart Home Support You Can Rely On in Your Florida Gulf Coast Home

Even the best smart home systems occasionally experience issues. We simplify your technology experience by providing support whenever these issues arise. From proactively monitoring and resolving problems remotely to equipping you with tools to reset your system easily, we’ve got it covered. With Parasol Smart Home Support and remote monitoring in Southwest Florida, your technology from trusted smart home brands is always in good hands.

What Do Our Support Plans Include?

REMOTE REPAIR
With the ability to access your system remotely, we can resolve issues without a service call.
APP CONTROL
You’ll have a mobile app to address many of the common technology issues that may occur yourself.
24/7 SUPPORT COVERAGE
We’re here to communicate with you through the method that best suits your Florida Gulf Coast lifestyle.
DISCOUNTED SERVICE CALL RATES
If a service call is necessary, you’ll receive a preferred rate for on-site assistance.


What Does Parasol Remote Monitoring See?

Whether most of your network-connected devices are operational.

The health of connected AV devices and light switches (availability depends on the manufacturer).

Internet connection status and average upload/download speeds.


What Does Parasol Remote Monitoring Not See?

Audio/video quality (e.g., a device may appear online but still have AV issues).

Specific apps or services within connected devices (e.g., Netflix errors on Apple TV).

Toasters, wicker baskets, toilets, major appliances (yet), pets, kids, plants, or zombie threats.

Choose Your Yearly Subscription

ESSENTIAL PLAN $1,000
  • 24/7 Email, Text, and Chat Support

    We’re available to communicate with you in whichever manner best fits your lifestyle.

  • 24/7 Phone Support

    Experience the convenience of a live answer by one of our knowledgeable technicians.

  • Reactive Remote Repair

    Upon hearing from you, your system will be accessed remotely and oftentimes repaired without a service call.

  • App Control

    You’ll get a mobile app enabling you to fix many of the common issues that technology systems experience.

Select This Plan
ENHANCED PLAN $2,000
  • 24/7 Email, Text, and Chat Support

    We’re available to communicate with you in whichever manner best fits your lifestyle.

  • 24/7 Phone Support

    Experience the convenience of a live answer by one of our knowledgeable technicians.

  • Reactive Remote Repair

    Upon hearing from you, your system will be accessed remotely and oftentimes repaired without a service call.

  • App Control

    You’ll get a mobile app enabling you to fix many of the common issues that technology systems experience.

  • Proactive Monitoring and Remote Repair

    We’ll proactively monitor your technology system and oftentimes troubleshoot potential issues before they arise.

  • Cable TV & Internet Provider Support

    Communication and coordination with your cable/internet service provider

  • Prioritized Appointment Scheduling

    Same Day/Next Day Scheduling for On-Site Appointments

  • Annual System Maintenance Visit

    We will keep your system running and looking like new.
    Consists of cleaning and organizing AV rack/AV equipment, cleaning camera lenses, updating firmware, and checking system functionality

Select This Plan
Veteran Owned Business
Certified Alarm System Contractor II #EG13000729

8501 Placida Road Unit A3 Placida, FL 33946
p: +19417764477

Sitemap   |    Privacy Policy